Passport Acceptance Facility — What It Is & What to Bring

First-time passport? You must apply in person at an authorized facility. Here is everything you need to know before your appointment.

What Is a Passport Acceptance Facility?

A passport acceptance facility is an authorized location — usually a post office, court, or library — where a trained agent verifies your identity documents and witnesses your signature on Form DS-11. First-time passport applicants and those who don't qualify for mail-in renewal must go in person.

You MUST go in person if:
This is your first US passport
Your last passport was issued before age 16
Your last passport is over 15 years old
Your passport was lost or stolen
Your passport is significantly damaged
You can skip the facility if:
Renewing an adult passport (16+) issued < 15 years ago
You qualify for online renewal
Your name and appearance haven't changed
You still have your most recent passport

How to Find a Passport Acceptance Facility Near You

USPS online scheduler
usps.com/passport

The easiest method. Enter your zip code, select a date range, and book an appointment at any nearby post office. Shows real-time appointment availability.

State Department facility finder
iafdb.travel.state.gov

Official State Department tool. Shows all authorized acceptance facilities — not just USPS. Includes courts, libraries, and municipal offices.

Search 'passport acceptance facility + [your city]'

A local search often surfaces less-known facilities with shorter wait times than major post offices during peak season.

Tip

During peak season (January–July), USPS appointment slots fill up 2–4 weeks in advance. Check at midnight — new slots are often released daily. Less obvious locations like county courts or libraries frequently have faster availability.

Types of Passport Acceptance Facilities

📮
USPS Post Offices
4,800+ locations
Pros

Most common, easy to find, online scheduling at usps.com/passport

Cons

Appointment required at most locations; limited slots during peak season

The largest network of passport acceptance facilities in the US. Book at least 2–4 weeks in advance during spring and summer.

⚖️
Federal and State Courts
Varies by state
Pros

Often faster appointments available; experienced with complex applications

Cons

May have limited hours; parking can be difficult in urban courthouses

County clerk offices within courthouses frequently accept passport applications. Search 'county clerk passport' + your city.

📚
Public Libraries
Select locations
Pros

Convenient locations, community-friendly environment

Cons

Fewer locations than USPS; not all libraries are authorized

Call your local library to ask if they have a certified passport acceptance agent on staff.

🏛️
City and County Offices
Varies by municipality
Pros

Some offer same-day walk-in service

Cons

Hours vary widely; may require in-person scheduling

Some city clerk and municipal offices are authorized acceptance facilities. Check your city government website.

What to Bring — Complete Checklist

Bring every item on this list. Missing a single document means your appointment cannot be completed.

Required
Form DS-11

Completed but NOT signed — you must sign in front of the acceptance agent

Required
Proof of US citizenship (original)

Certified birth certificate with raised seal, US naturalization certificate, or consular report of birth abroad

Required
Government-issued photo ID (original)

Driver's license, state ID, military ID, or previous US passport

Required
Photocopy of photo ID — front and back on one page

Black and white or color copy; 8.5×11 paper

Required
Two 2×2 inch passport photos

Taken within the last 6 months, white background, no glasses

Required
Payment for passport fee — $130 (book) or $30 (card)

Check or money order payable to 'U.S. Department of State' — no cash

Required
Payment for acceptance fee — $35

Check, money order, or debit/credit card paid to the facility directly

If applicable
Name change documentation (if applicable)

Certified marriage certificate or court order — original only

If applicable
Evidence of US citizenship translation (if applicable)

If your birth certificate is in a foreign language, bring a certified translation

Warning

Do not sign Form DS-11 before your appointment. Your signature must be witnessed by the acceptance agent in person. A pre-signed form will be rejected.

What Happens at Your Appointment

1
Document review (5–10 min)

The acceptance agent reviews all your documents. They verify your citizenship proof, check your photo ID, and confirm your two passport photos meet requirements. They photocopy your ID and citizenship document on-site — you get your originals back immediately.

2
You sign Form DS-11 (1 min)

The agent witnesses your signature on Form DS-11. This is why you must not sign it in advance. The agent may also administer an oath affirming the information in your application is accurate.

3
Payment (2–3 min)

You pay the $35 acceptance fee to the facility and submit your $130 passport fee (check or money order payable to 'U.S. Department of State') with your application packet.

4
Application is mailed to State Department

The acceptance facility mails your complete application packet to the National Passport Processing Center. You will receive a receipt. Processing begins from the date the State Department receives it — not the date of your appointment.

Note

After your appointment, track your application at travel.state.gov/passportstatus or by calling 1-877-487-2778. Processing begins when the State Department receives your packet — typically 3–5 business days after your facility appointment.

Passport Photos for Your Appointment

You need two 2×2 inch passport photos taken within the last 6 months. Your photos are checked before other documents — if they don't comply, the appointment cannot proceed.

Get photos before your appointment
→ CVS or Walgreens ($15–$17, ready in 1 hour)
→ Walmart photo center ($7.44, cheapest option)
→ Online tool + pharmacy kiosk ($0.35 total)
Common photo rejections at facilities
→ Glasses in the photo (banned since 2016)
→ Shadow on background or face
→ Non-white or off-white background
→ Photo older than 6 months

Get Your 2 Passport Photos Before Your Appointment

2×2 inch · White background · Print at any pharmacy for $0.35 — don't let your photos delay your appointment

Start Creating Your Photo

Free to try • Pay only for HD download

Passport Acceptance Facility FAQ

What is a passport acceptance facility?

A passport acceptance facility is an authorized location where you submit a first-time passport application (Form DS-11) in person before a trained acceptance agent. These are typically USPS post offices, federal or state courts, county clerk offices, and public libraries that have been authorized by the US State Department. The agent verifies your identity and citizenship documents, witnesses your signature, and submits your application.

Do I need to go to a passport acceptance facility?

You must go in person to a passport acceptance facility if any of the following apply: it is your first US passport, your previous passport was issued before you turned 16, your previous passport is more than 15 years old, your previous passport was lost or stolen, or your previous passport was significantly damaged. If you are simply renewing a valid adult passport, you may qualify to renew by mail (DS-82) or online instead.

How do I find a passport acceptance facility near me?

Use the official USPS passport appointment scheduler at usps.com/passport to find nearby post offices that accept passport applications. You can also search for acceptance facilities on the State Department website at iafdb.travel.state.gov. Enter your zip code, desired radius, and appointment type to see all authorized locations near you.

Do I need an appointment at a passport acceptance facility?

Many passport acceptance facilities, especially USPS post offices, require appointments. Some accept walk-ins, but availability is limited. Book an appointment online at usps.com/passport or by calling your local post office. Courts and libraries may have different scheduling systems — contact them directly.

What documents do I need at a passport acceptance facility?

Bring: (1) completed Form DS-11 — unsigned, sign in front of the agent, (2) proof of US citizenship (original birth certificate or naturalization certificate — not a photocopy), (3) a government-issued photo ID (driver's license, state ID, or military ID), (4) a photocopy of the front and back of your photo ID, (5) two 2×2 inch passport photos, and (6) payment for the $130 passport book fee plus $35 acceptance fee. Bring originals and photocopies of all documents.

How much does a passport acceptance facility appointment cost?

The acceptance facility fee is $35, paid directly to the facility (usually by check or money order). This is separate from the $130 passport book fee paid to the State Department. Total minimum cost for a first-time passport at an acceptance facility: $165 plus two passport photos ($7–$17 extra, or $0.35 if you print your own).

Can I bring a photocopy of my birth certificate to a passport acceptance facility?

No — you must bring an original certified birth certificate, not a photocopy or a hospital birth record. A certified birth certificate has a raised seal or colored background from the issuing government authority. The acceptance agent will make a photocopy on-site and return your original to you at the appointment.

How long does an appointment at a passport acceptance facility take?

The in-person appointment at the acceptance facility typically takes 15–30 minutes. The bulk of the time is document review and verification. After you leave, the facility mails your application packet to the State Department — from that point, processing takes 6–8 weeks (routine) or 2–3 weeks (expedited, add $60).